Major US Freight Line Launches Workday

Client Background

American freight shipping company

Project

Implementation and Postproduction Client Support - Workday HCM. PMO Implementation support of Salesforce CRM. SAP ABAP development across HR and ERP areas.

Challenge

A complex freight company with 23,000+ employees and more than 250 service centers needed to upgrade its HCM and Payroll systems (Workday), in addition to implementing a new CRM system (Salesforce) to accommodate its business growth, and day-to-day to support of legacy system (SAP HCM and ERP).

Summary

The LRB Group assisted with client-side Workday implementation consulting support and post-go-live consulting support across Workday Project Management, Data Conversion, Testing, Integrations, Reporting, and Security for the Workday HCM suite of modules. Also assisted with PMO for Salesforce CRM implementation, and day-to-day development support of legacy HR and ERP system (SAP).

Impact

• LRB consulting team led the client-side Workday HCM project management, testing, data conversion, reporting, and integration efforts.
• Increased operational efficiency for organization.
• Reduced implementation errors by having deep expertise on the client side that could help navigate challenges and other mistakes ahead of time, throughout the 1.5-year Workday HCM deployment project.
• In addition to Workday HCM consulting support, the LRB Group also provided PMO consulting support for the implementation of Salesforce CRM (across Salesforce sales, service, and marketing clouds) and provided day-to-day day support across SAP ABAP development for HR and ERP areas.